360X Web Push FAQs

Does 360X Web Push use cookies?

360X Web push SDK does not use any cookies.

What data is collected by 360X Web Push?

How is the user data handled in 360X Web Push SDK?

360X Web Push was built to be compliant with GDPR, CCPA and all your data privacy needs.

The 360X Web Push SDK begins collecting data once it is initialized on the website. By default, the data collected does not include any Personally Identifiable Information (PII).

When a user logs in or submits a form on the website, it is possible to pass identifiers such as Customer ID or email address to link the engagement data with a known profile. However, 360X Web Push does not store any of this information. Instead, it securely passes the data directly into Salesforce Marketing Cloud for further processing and activation.

What platforms supports Web Push notification?

All major browsers support Web Push. Android, Huawei and iOS devices may also receive Web Push notifications in addition to notifications from apps as long as they can connect to the push gateway servers. Below is a list of platforms and browsers that offer support for web push notifications.

Browser Support by Operating System

Incognito Mode, Private Browsing Mode, and Guest Browser Mode do not support Web Push.

Browser	Windows PC	mac OS	Android	iOS (iPhone, iPad)
Chrome	Yes	Yes	Yes	No
Firefox	Yes	Yes	Yes	No
Safari	No	Yes	No	Yes
Microsoft Edge	Yes	Yes	Yes	No
Opera	Yes	Yes	Yes	No
Samsung Internet Browser	No	No	Yes	No
Yandex	Yes	Yes	Yes	No
UC Browser	Yes	No	Yes	No
Internet Explorer	No	No	No	No
DuckDuckGo	No	No	No	No

Support by Browser version:

Browser	Min Version
Google Chrome	Chrome 50+
Morzilla Firefox	Firefox v47+
Apple Safari	Safari 10+ on macOS Safari 16.4+ on iOS and iPadOS 16.4+